As items are made to order, refunds are not granted for change of mind.
Refunds are granted if:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Exchanges:
Items are only replace if they are defective or damaged. If you need to exchange an item for the same item, send an email at: clarksongraphicdesigns@outlook.com
Eligibility for Refunds and Exchanges:
Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please see, we cannot guarantee that we will receive your returned item.
